Privacy Policy
Privacy & Cookie Policy
Effective Date: 1 January 2026
Company: Remigo Electric Outboards (operated by Remigo North America LLC)
Remigo North America LLC (“we”, “us”, or “our”) operates the website and sells electric outboard motors in the United States and Canada. The primary operating entity is registered as Remigo North America LLC and trades in the United States and Canada under Remigo Electric Outboards.
This policy explains how we collect, process, protect and share personal information in compliance with:
- The California Consumer Privacy Act (CCPA/CPRA)
- The Children’s Online Privacy Protection Act (COPPA)
- The Personal Information Protection and Electronic Documents Act (PIPEDA)
- United States state-level data-privacy standards and Canadian tracking-consent requirements for cookies and analytics tools
1. Personal Information We Collect
We may collect the following types of information when you interact with our website or products:
- Identifiers: Name, email address, IP address, device and browser identifiers.
- Commercial Information: Purchases, warranty registrations, cart activity, product interests.
- Internet & Usage Data: Pages visited, clicks, scroll behaviour, referral sources, session timing.
- Approximate Location Data: Country, region, or city inferred via IP for market compliance.
- Technical Data: Device type, browser version, operating system, display resolution, language settings.
- Support Communication: Messages, service enquiries, chat records, video or file content voluntarily shared for troubleshooting.
- Marketing & Analytics Data: Interactions with advertising audiences and anonymised performance tracking.
We do not intentionally collect sensitive personal data (financial account numbers, government-issued IDs, passports, driving licence data) unless you choose to supply information directly for product support or shipping purposes.
2. How We Use Your Information
We process data to:
- Complete purchases and fulfil orders.
- Register warranties and manage after-sales support.
- Provide technical assistance and resolve service enquiries.
- Analyse website performance, behaviour, and conversions.
- Load consent-based tracking technologies.
- Deliver and measure targeted digital advertising.
- Prevent fraud, malicious use, or breaches of policy.
- Comply with regulatory requirements in the U.S. and Canada.
- Respond to privacy-rights requests.
We only process marketing and tracking data that you have actively consented to via our cookie-preference banner or browser controls.
3. Cookies & Tracking Technologies
3.1 What Are Cookies?
Cookies are small text files that your browser stores on your device to support functionality, track preferences, and measure engagement.
3.2 Cookies We May Use
| Category | Purpose |
|---|---|
| Strictly Necessary | Security, commerce transactions, session handling, compliance. |
| Analytics & Performance | Aggregated behavioural insights and interaction analysis. |
| Functional | Language/cache settings, media playback, saved cookie preferences. |
| Advertising & Targeting | To deliver personalised campaigns and measure attribution. |
3.3 Tracking Tools
Our site may deploy consent-based tracking technologies, including:
- The Meta Pixel
- The Google Analytics 4 (GA4)
- The Google Tag Manager (GTM)
- Cookie-preference banner consent storage
3.4 Consent for Tracking
For users in the United States and Canada, non-essential cookies and trackers are only activated after opt-in consent. You can manage or withdraw consent at any time using the cookie-settings banner or browser-level controls.
4. Information Sharing & Third-Party Disclosure
We may share personal information with trusted third parties for operational purposes, including:
- Fulfilment, delivery or logistics providers.
- Analytics or tracking partners for performance insights.
- Advertising providers for consent-based audience targeting.
- Support platform services used for troubleshooting or warranty processing.
- Legal authorities where obligated by law or subpoena.
- Entity recipients in the event of acquisition, merger, or asset sale.
We do not sell, lease, or commercially trade personal information for the purpose of general third-party data resale.
5. Children’s Data
- We do not knowingly collect personal data from children under 13 without parental consent.
- Our website content and products are not directed at children.
- If child data is discovered, it will be deleted immediately.
6. Consumer Privacy Rights
6.1 California Residents (United States)
Under the CCPA/CPRA, California residents may request:
- Disclosure of categories of personal data collected.
- Copy of personal data records held.
- Deletion of personal data.
- Opt-out of targeted tracking and behavioural profiling.
- Non-discrimination for exercising privacy rights.
6.2 Canadian Residents
Under PIPEDA, Canadian residents may request:
- Access, correction or deletion of stored personal information.
- Withdrawal of consent for any non-essential cookies or tracking technologies.
- Clarity on data usage tied to product purchases or warranties.
7. Data Retention Schedule
| Purpose | Retention Period |
|---|---|
| Transaction & Warranty Records | 6–10 years where required for commerce compliance. |
| Analytics (Aggregated/Anonymised) | 14–26 months. |
| Support Communication | 24 months from resolution or closure. |
| Advertising Tracking | Until consent is withdrawn. |
Data may be stored longer if required by federal or Canadian compliance law.
8. Security Measures
We deploy industry-standard security practices, including:
- HTTPS encryption.
- Firewalls and malware monitoring.
- Restricted administrative access.
- Secure credential and systems protection.
- Periodic data audits and security reviews.
No system is bulletproof. We mitigate risk constantly, but cannot guarantee absolute immunity from intrusion — any company that claims otherwise is bluffing.
9. Policy Updates
We may update this page to reflect regulatory, technical or market changes. Any updates will carry a revised Effective Date and be posted on-site without separate individual notices.
10. Contact for Privacy Requests
Requests can be made to our privacy team at:
Remigo North America LLC
(Handled internally by Remigo — we do not imply direct email account access)
You may request:
- What personal data we store.
- Corrections to personal information.
- Deletion of personal data where legally eligible.
- Cookie-consent withdrawals.
11. Legal Basis for Processing
We process personal data based on:
- Consent: For cookies, analytics, advertising audiences.
- Legitimate Business Interest: For warranty management, support, and website performance optimisation.
- Commercial Necessity: For purchases, logistics and fulfilment.